Returns

Returns

Do you accept returns or exchanges?

Each product is printed to order, so unless there is a fault with the item we don’t accept returns or exchanges. 

If products are returned to sender due to delivery failure we will contact you to let you know, and to arrange redelivery. The shipping costs will need to be paid again. 

 

What do I do if the product is faulty?

Whilst rare, it does occasionally happen. Simply email with a photo and description of the fault and we’ll arrange a replacement or refund. Product faults reported 28 days after dispatch can only be replaced and not refunded.

 

If your product is faulty, or you are not happy with your purchase, then please contact us directly on knope.clothing@gmail.com.